Effective Communications
Main Skills:
-General Communication Skills
-Interpersonal Skills
-Written Communication
General Skills:
-Audience: choice or languages and the delivery of the message
-Cultural Differences: the use of some words/signs can be unacceptable
-Age of audience: the terminology used
Primary school children, would like to see BRIGHT COLOURS/IMAGES/VIDEOS/TOYS/LITTLE TEXT
IT Practitioners, would like to see DETAILED TEXT/FEWER IMAGES/SHORT VIDEOS/GOOD VOCABULARY/PLAIN SLIDES/LITTLE EXPLANATION/HANDOUTS/BASIC INSTRUCTION
Groups based in the UK opposed to Europe, would like to see an INTERPRETOR/DIFFERENT LANGUAGES
Technical Skills....
-Use of tools
-problem solver
-identifying components
-logical thinking
-use of correct equipment
-installing hardware/software
-diagnostics
-good, accurate, fast typing skills
-qualifications
Tuesday, 18 October 2011
Tuesday, 20 September 2011
Unit 1 - Communication and Employability skills in IT
Today I had been learning about the following:
V-Visual- means you prefer using pictures, images and spatial understanding.
A-Audio- means you prefer using sound and music.
K-Kinesthetic- means you prefer using your body, hands and sense.
Other ways of learning can be..
Verbal (Linguistic)- means you prefer using words, both in speech and writing.
Logical (Mathematic)- means you prefer using logic, reasoning and systems.
Social (Interpersonal)- means you prefer to learn in groups or with other people.
Solitary (Intrapersonal)- means you prefer to work alone and use self study.
Which way do you prefer to learn?
V-Visual- means you prefer using pictures, images and spatial understanding.
A-Audio- means you prefer using sound and music.
K-Kinesthetic- means you prefer using your body, hands and sense.
Other ways of learning can be..
Verbal (Linguistic)- means you prefer using words, both in speech and writing.
Logical (Mathematic)- means you prefer using logic, reasoning and systems.
Social (Interpersonal)- means you prefer to learn in groups or with other people.
Solitary (Intrapersonal)- means you prefer to work alone and use self study.
Which way do you prefer to learn?
Tuesday, 13 September 2011
Unit 1- Communication and Employability Skills for IT
Today i have studied the following:
To discover your personal development needs, the first step is:
-Self Assessment
-Assessment by others
-Such as a formal report from the line manager
-Customer Feedback
-Other performance data that an employer may choose to collect.
Formal reports provide your employer with an opportunity to record your progress within the organisation.
Advantage/Disadvantage of customer feedback:
-It can reflect well or badly on specific groups of employees.
You can get an instant dismissal from your workplace if you are convicted of the following:
-Gross miss conduct.
-Sexual miss conduct.
-Theft
-Having drugs and/or alcohol in your possession.
-Being violent in the workplace
To discover your personal development needs, the first step is:
-Self Assessment
-Assessment by others
-Such as a formal report from the line manager
-Customer Feedback
-Other performance data that an employer may choose to collect.
Formal reports provide your employer with an opportunity to record your progress within the organisation.
Advantage/Disadvantage of customer feedback:
-It can reflect well or badly on specific groups of employees.
You can get an instant dismissal from your workplace if you are convicted of the following:
-Gross miss conduct.
-Sexual miss conduct.
-Theft
-Having drugs and/or alcohol in your possession.
-Being violent in the workplace
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