Tuesday 18 October 2011

Unit 1 - Communication and Employability skills in IT

Effective Communications
Main Skills:
-General Communication Skills
-Interpersonal Skills
-Written Communication
General Skills:
-Audience: choice or languages and the delivery of the message
-Cultural Differences: the use of some words/signs can be unacceptable
-Age of audience: the terminology used

Primary school children, would like to see BRIGHT COLOURS/IMAGES/VIDEOS/TOYS/LITTLE TEXT

IT Practitioners, would like to see DETAILED TEXT/FEWER IMAGES/SHORT VIDEOS/GOOD VOCABULARY/PLAIN SLIDES/LITTLE EXPLANATION/HANDOUTS/BASIC INSTRUCTION

Groups based in the UK opposed to Europe, would like to see an INTERPRETOR/DIFFERENT LANGUAGES

Technical Skills....
-Use of tools
-problem solver
-identifying components
-logical thinking
-use of correct equipment
-installing hardware/software
-diagnostics
-good, accurate, fast typing skills
-qualifications